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West Auto Electrics FAQ:


I bought an item full price and now there is a cheaper deal. Can I get my money back?

No, unfortunately we cannot reimburse the difference in price.

Can I return an item that I bought as a deal?

Yes, we have a 15 days returns period for all items purchased at West Auto Electrics. Be sure to Check out the return info here.

I added an item to my cart at the deal price, why is it full price now?

The deal is for a limited time only, so if you add an item to you cart but don’t check out before the deal ends, the item will return to the original price.

Can you do any further discounts?

Unfortunately not! However, there are some serious bargains in our Friday Frenzy and Weekly Specials that have new deals added each week.

Will my order be dispatched as normal?

We will make it our priority to dispatch all orders on time. However, orders bought after 2pm AEST Monday to Friday will not be processed until the next business day that the order was processed. 

Will you have another deal soon?

Yes, we have Friday Frenzy and weekly specials that run every week. Be sure to also keep an eye out for the yearly deals that only happen once a year. 

Website Terms of Use

Welcome to the official West Auto Electrics webpage. This website is operated by West Auto Electrics. Throughout the site, the terms “we”, “us” and “our” refer to West Auto Electrics. These terms and conditions are governed by the laws of Australia. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. West Auto Electrics reserves the right at any time to modify, alter, or update these terms. Any change to these terms shall be effective as to any user who has visited the Site before the change was made. reserves the right to make changes to this site and these terms and conditions at any time. 

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

West Auto Electrics Terms & Conditions

We are not able to offer the deal pricing outside of the set timeframes. If you purchase an item outside of this time, it will be the original price. If an item you purchased has deal pricing after your purchase, we are not able to reimburse the difference.

Items added to your cart at the deal price during the deal will return to their original price once the deal has ended.
Any quotes or invoices created during the deal timeframe will be cancelled once the deal has ended, and the items will return to the original price.

E-Commerce Terms

By agreeing to these Terms of Service and registering on our site you represent that you are at least eighteen (18) years of age or older or have permission from an legal guardian to access this site. As a user of our website you are responsible for all charges made to your account. If for any reason West Auto Electrics does not receive payment for a purchase, or if a payment is deemed fradulant West Auto Electrics may exercise its rights by seeking legal action.

As a user of our service you must not transmit any worms or viruses or any code of destructive nature.


By ordering or registering on  you grant us the right to add your contact details to our database and email transactional order, shipping and product review emails. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via the link at the footer of any marketing communications or contacting our Customer Service team and we will remove you from marketing communications. We do not share, sell or exchange any customer contact information with other companies excluding shipping carriers who use this information to deliver orders.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

If your credit card has already been charged for the purchase and your order is cancelled, shall immediately issue a credit to your credit card account in the amount of the charge.

Product images may not always be an exact representation of the listed product. Many images are sourced from the Australian importers of the products and in many cases the image will not be an accurate representation of the product. Please refer to images as a reference only and rely on product titles, descriptions and fitment listings for accuracy.


Fraud Prevention

We may require additional verifications or information before accepting any order and orders will be held from shipment until security checks have been completed. We will make reasonable attempts to contact you using the details provided to complete the necessary security checks. Failure to comply with such requests from West Auto Electrics will result in the order being cancelled and the funds being refunded back to the card used.

Wholesale is a reseller to end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by

Shipping & Delivery

The delivery times provided by are estimates only. West Auto Electrics will not be held accountable for late deliveries or loss or damage relating to late deliveries.


Larger orders may be without notice, split up and shipped on a number of consignments for ease of delivery. Tracking information for all consignments will be available. will not be held accountable for delivery instructions left on the order being missed or not followed. 

More information on West Auto Electrics shipping policy

Returns, refunds, exchanges or warranty 

Any item which is to be returned to West Auto Electrics  will only be accepted approval has been granted by West Auto Electrics. 

The cost of returning rejected items is the responsibility of the customer and West Auto Electrics reserves the right to hold products until payment of shipping has been made.

More Information on West Auto Electrics return Policy


Prices are subject to change without notice. All pricing unless otherwise stated is set to Recommended Retail which in most cases is set by the Australian Importers of the Products. Pricing changes at West Auto Electrics are at the direction of the Australian supplier due to currency fluctuations.

There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian Dollars. Non-Australian currency figures are all approximations based on an exchange rate.

Gift Vouchers

West Auto Electrics gift cards entitle users to Australian dollars which can be redeemed at Gift Cards do not have an expiration date on them. In order to successfully us your card gift card the following rules must be adhered to: The gift card number and code must be entered in the payment page.

Gift cards are not refundable or redeemable with cash or be used to purchase another gift card. 

For further information or clarification of any of the above terms and conditions, please feel free to contact us via email at

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