WEST AUTO ELECTRICS SHIPPING DETALIS

All of the products on our website are in stock and ready to be dispatched by our team. 

 

Australian Shipping Details

All orders are shipped through Australia post standard parcel delivery where the shipping cost is automatically calculated. We deliver quick as possible but some orders make longer then usual due to location. West Auto Electrics will not accept accountability for any lost, damaged, stolen or pet destroyed orders.

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International Shipping Details

All orders shipped out of Australia are shipped with Australia post International economy post. Remember that once the goods arrive in your country, Australia Post might require local contractors for on-forwarding and they are then relying on them to operate efficiently and without error. Due to the many variables encountered with international freight contractors, West Auto Electrics cannot be held liable for international consignments that are lost in transit.

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Custom/duties:

International orders may be subject to local charges. Any customs or import duties and associated fees are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be.

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Considerations

Weekends don’t count. All lead times are in business days and exclude public holidays.

If you order after 2pm, orders will be processed the following business day.

Dispatch is based on items leaving Blackwater Shop.

We are human; sometimes items will be out of stock. If this is an issue, we will always ensure we fix this for you and make your day for the inconvenience.

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Order Status & Tracking

You can check the status of your order and track any dispatched consignments from Your Account (you will also get an email with a tracking link when the item is dispatched).

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Return to sender

If your order is returned to sender, the order amount will be credited to your account (excluding shipping costs, unless at the fault of West Auto Electrics. You can then simply re-place the order online with the correct details to have the order re-shipped. If you would prefer the amount be refunded, please get in touch with our friendly Customer Service team. 

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More information

If you have any questions, comments or queries please feel free to contact us via email at media@westautoelectrics.com

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